Industry news

You are here:
The Fresh Eyes Approach to B2B Debt Collection

Balancing Technology, Ethics, and Cash Flow Most unpaid commercial accounts do not begin with open conflict; they begin with quiet delays. A reliable customer who has paid consistently for years suddenly starts requesting extensions, payment dates move without fanfare, and internal approvals take longer. The relationship looks exactly the same on the surface, but underneath,…

Read article
The Future of Cash Flow

The Future of Cash Flow: Why Tech-Driven Commercial Collections Are Replacing Outdated Recovery Methods For generations, corporate credit management followed a predictable, manual playbook. When a business-to-business (B2B) client fell behind on an invoice, an internal accounting clerk would print out a statement, pick up the phone, and send a series of standard, escalating demand…

Read article
From Bankruptcy to Comeback: How Film Revived Kodak

Few corporate stories are as dramatic or as instructive as Kodak’s. Once the unquestioned leader of the photography world, Kodak filed for Chapter 11 bankruptcy in 2012 after struggling to adapt to the digital revolution. Many believed the company’s legacy was finished. Yet a decade later, Kodak film is not only back on shelves but…

Read article
Younger Shoppers Could Keep Holiday Spending Afloat: What It Means for Businesses

While economic uncertainty and inflation continue to challenge U.S. businesses, there’s one bright spot on the horizon: younger shoppers. Analysts predict that Millennials and Gen Z consumers will keep spending through the 2025 holiday season, providing a temporary lift to retail and e-commerce sectors. But for B2B suppliers, wholesalers, and service providers, that optimism comes…

Read article
Rising Credit Card Debt Signals Growing Stress for U.S. Households

Americans are carrying more credit card debt than ever before, with balances surpassing $1.3 trillion in 2025 according to data from the Federal Reserve. As household budgets tighten, delinquency rates are climbing, signaling financial strain that could ripple across industries. For businesses, this trend means more than consumer hardship; it signals a potential rise in…

Read article
Potential Layoffs Coming as Government Shutdown Enters Second Week

The U.S. federal government shutdown has entered its second week, and uncertainty is mounting across the nation. For the first time in years, agencies are preparing not only for furloughs but for potential layoffs. The financial implications stretch beyond Washington, affecting contractors, local businesses, and industries that depend on predictable cash flow. For debt collection…

Read article
Challenges and Ethical Considerations of Deploying Agentic AI in Banking

Artificial intelligence is no longer just supporting banking; it’s increasingly taking on agentic roles, making decisions, initiating actions, and shaping outcomes. While these technologies promise efficiency and innovation, they also raise significant challenges and ethical questions. For financial institutions, striking a balance between the benefits of agentic AI and the responsibilities of compliance and fairness…

Read article
The Role of Tariffs in Small Business Debt

As small businesses navigate 2025, economic uncertainty continues to shape financial landscapes, with tariffs playing a pivotal role. Trade policies and import costs impact operational expenses, profitability, and ultimately, business debt levels. This article explores how tariffs influence small business debt, drawing insights from Global Findex data and past economic trends, and provides strategies for businesses to stay financially resilient in a shifting market.

Read article
The State of Small Business Debt in 2024: Insights from Global Data

Small business debt is a growing concern in 2024, with rising interest rates, inflation, and cash flow challenges affecting entrepreneurs nationwide. Using insights from the Global Findex Database, this article explores key debt trends, the biggest financial hurdles small businesses face, and practical strategies for managing outstanding receivables. Whether you're struggling with late payments or looking to optimize your financial stability, understanding these insights can help you make informed decisions.

Read article
CFPB Annual Report on FDCPA Activities (2024)

The CFPB's latest report highlights a concerning trend in the financialization of medical and rental debt, where financial products are increasingly integrated into essential services. This shift is causing significant consumer challenges, from aggressive collection tactics in healthcare to inflated fees in the rental market. With enforcement actions and new policy initiatives, the CFPB aims to protect consumers facing these debt collection challenges. Learn about the complexities and ongoing efforts to address this issue in the medical and rental debt sectors.

Read article