Privacy Policy

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Disclaimer

By providing your phone number to Burt and Associates, you hereby acknowledge and agree that we may send text messages to your wireless phone number for various purposes. Please note that message and data rates may apply. Message frequency will vary, and you retain the right to Opt-out by simply replying, “STOP.” For a detailed understanding of how we handle your data, please refer to our Privacy Policy below.

Privacy Policy

At Burt and Associates, we value your privacy and are committed to protecting your personal information. We collect data to enhance our services and ensure successful debt recovery. This data is securely stored and not shared with third parties without your consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories mentioned above exclude text messaging originator opt-in data and consent, which will not be shared with third parties.

Terms of Service

Our services include comprehensive debt collection and account management. Clients are expected to provide accurate information and comply with our payment terms. Any disputes will be handled through our dispute resolution process to ensure fair outcomes.

Compliance

Burt and Associates adhere strictly to all applicable laws and ethical guidelines in debt collection. Our team is fully licensed and certified to operate in all states, ensuring reliable and legal service delivery.

Contact Information

If you have any questions or need support, please contact our customer service team at support@burtcollect.com or call 1-877-740-7839.

Burt Bot Disclaimer

Burt Bot is a conversational assistant provided by Burt and Associates to help facilitate communication and provide support related to our debt collection services. While Burt Bot strives to offer accurate and helpful information, it should not be considered a substitute for professional advice or consultation. Users should always consult directly with a Burt and Associates representative for specific questions regarding their account or debt collection matters.

By interacting with Burt Bot, you agree to the following:

  • Information Collection: Burt Bot may ask for specific details, such as your name, company information, phone number, and email address, to facilitate better responses.
  • Data Usage: The information collected during these interactions is stored and used solely to improve communication and service quality. This data is securely stored and never shared with third parties without your consent.
  • Text Messages: If you provide your phone number during interactions with Burt Bot, you may receive follow-up communications from our team. Message and data rates may apply, and you can opt out by replying “STOP.”

If you have any concerns about your interaction with Burt Bot, please contact admin@burtcollect.com.

Updates to Policies

We may update our policies from time to time. Clients will be notified via email of any significant changes. The latest version of our policies will always be available on our website.

This ensures clarity and transparency, helping clients understand their rights and obligations while working with Burt and Associates.